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Document folders lost? | Keep track of your stuff!!

Posted by Chris Higgins on Wed, Dec 24, 2008 @ 13:26 PM

It was a strange call, a customer wanted to know where  his document folders were. We quickly looked up his order history and realized he hadn't ordered document folders in almost a year. The real surprise was when we realized the folders he was looking for had been delivered almost a year ago. Four pallets, 40,000 folders, and he had no idea what had happened to them; didn't believe the delivery had been made. Even after showing him the P.O.D. - proof of delivery- that clearly showed not only were the folders delivered but he signed for them he wasn't convinced.

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Topics: Save money, Document folders, Reduce cost, inventory control, Distribution